Shipping & Delivery – chriswardwatches.com
✈️ Worldwide Delivery Options
• Express Shipping (2-4 Business Days)
- Free on orders over $500
- $25 for orders under $500
- Includes full insurance & tracking
• Standard Shipping (5-10 Business Days)
- Free globally
- Basic tracking included
📦 Order Processing
• Dispatched within 1 business day (Mon-Fri)
• Delays possible for:
- Custom engravings (+2 days)
- Limited editions (check product page)
- Holiday periods
🌍 International Considerations
• Duties/Taxes: Calculated at checkout for select countries
• Required Signature: All deliveries
• Remote Areas: Additional fees may apply
🔍 Tracking Your Order
- Click tracking link in shipment email
- Check “Order Status” in your account
- Contact carrier directly after 48hrs of no updates
🛡️ Secure Packaging
Every watch arrives in:
✓ Reinforced luxury gift box
✓ Protective travel pouch
✓ Serial-numbered security seal
❗ Delivery Issues?
If your package is:
✓ Damaged
✓ Incorrect
✓ Marked delivered but missing
Immediately:
- Take photos of packaging/product
- Contact us via your account
- We’ll resolve within 24hrs
FAQ
❯ Can I ship to a different address than billing?
Yes, during checkout. PO boxes not accepted.
❯ What if I’m not home for delivery?
Carrier will leave notice with pickup instructions.
❯ Do you offer in-store collection?
Available at our London showroom (select at checkout).